Privacy Policy

Your privacy is important to us. It is the policy of LRVHealth Ventures, LLC (“LRVHealth”, “us”, “our”, and “we”) to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.lrvhealth.com and other sites we own and operate. We are the controller of personal data obtained via our website, meaning we are the organization legally responsible for deciding how and for what purposes it is used.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services. We may collect and process different types of personal data from multiple sources, including: (i) collecting personal data directly from you; (ii) personal data that is automatically generated about you; and (iii) personal data that we receive about you from other sources, such as publicly available information, social media platforms, and third-party data providers.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information which may include one or more of the following:

• Name

• Email

• Phone/mobile number

• Home/mailing address

• Professional information, such as job title, employer name, and professional experience

• Commercial information, such as records of services obtained or considered

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you. Under applicable data protection laws, we can use your personal information only if we have a valid legal basis, such as: (i) where you have given consent; (ii) to comply with our legal and regulatory obligations; (iii) for the performance of a contract with you or to take steps at your request before entering into a contract; or (iv) for our legitimate interests or those of a third party, so long as those interests are not overridden by your own rights and interests.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

• Sign up to receive updates from us via email or social media channels

• Use a mobile device or web browser to access our content

• Contact us via email, social media, or on any similar technologies

• When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

• to contact and communicate with you, including to send you updates, security alerts, and support and administrative messages

• to operate, maintain, and improve our website and services, including for research, analytics, and product development

• to provide, support, personalize, and develop our products and services

• to comply with our legal or contractual obligations, resolve disputes, and enforce our terms of use

• to protect against or deter fraudulent, illegal, or harmful actions and maintain the safety, security, and integrity of our services

• to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations

• to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which personal information held by us is among the assets transferred

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

We may create aggregated, de-identified, or anonymized data from the personal information we collect, including by removing information that makes the data personally identifiable to a particular user. We may use such aggregated, de-identified, or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build, and improve our services and promote our business, provided that we will not share such data in a manner that could identify you.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. We employ technical, organizational, and physical safeguards designed to protect the personal information we collect, including access security controls, backup systems, monitoring, and encryption where appropriate. Our data security procedures include restricted access to areas where personal information is gathered, processed, or stored, and access to sensitive personal data is limited to those employees who need it to perform their roles.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. In particular, email sent to or from our services may not be secure, and you should therefore take special care in deciding what information you send to us via email. We will comply with laws applicable to us in respect of any data breach. In the event of a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal information, we will notify the applicable supervisory authority as required by law and will also notify affected individuals where the breach is likely to result in a high risk to the rights and freedoms of such individuals.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we use your personal information and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13. If a child submits personal information to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us using the details provided below.

Disclosure of Personal Information to Third Parties

LRVHealth does not sell your personal information.  However, we may disclose personal information to:

• a parent, subsidiary, or affiliate of our company

• third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms

• our employees, contractors, and/or related entities

• our existing or potential agents or business partners

• professional advisors, such as lawyers, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us

• acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale, or other disposition of all or any portion of the business or assets of LRVHealth

• sponsors or promoters of any competition, sweepstakes, or promotion we run

• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights

• third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you third parties to collect and process data

International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; (ii) we will protect the transferred personal information in accordance with this privacy policy; and (iii) we will ensure that relevant safeguards are in place to afford adequate protection for personal information, including by relying on adequacy decisions, standard contractual clauses approved by the relevant authorities, or other transfer mechanisms permitted by applicable data protection laws. For more information about how we transfer personal information internationally, please contact us as set out in the Contact Us section below.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. Depending upon applicable law and the circumstances, you may have the following rights with respect to your personal information:

Access: The right to be provided with a copy of your personal information.

Rectification: The right to require us to correct any inaccurate or incomplete personal information.

Erasure: The right to require us to delete your personal information in certain circumstances.

Restriction of Processing: The right to require us to restrict processing of your personal information in certain circumstances, such as if you contest the accuracy of the data.

Data Portability: The right to receive the personal information you provided to us in a structured, commonly used, and machine-readable format and/or request that we transmit that data to a third party, in certain situations.

Objection: The right to object at any time to your personal information being processed for direct marketing (including profiling), and in certain other situations, to our continued processing of your personal information.

Withdrawal of Consent: Where we rely on your consent as a legal basis, you have the right to withdraw your consent at any time. Please note that we may still be entitled to process your personal information if we have another legitimate reason for doing so.

Complaint: You may also have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

To exercise any of the rights described above, please contact us using the details provided in the Contact Us section below. We may ask for specific information from you to help us confirm your identity before processing your request. We will work to respond to your request within the timeframes required by applicable law.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (“CCPA”), as amended. These rights include the right to request certain information about our collection, use, and disclosure of your personal information over the past 12 months, the right to request deletion of your personal information, the right to request correction of inaccurate personal information, and the right to opt out of the sale or sharing of your personal information. We do not sell your personal information. To exercise any of these rights, please contact us at privacy@lrvhealth.com. We will not discriminate against you for exercising your CCPA rights.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. We use the following types of cookies:

Essential Cookies: Required for providing you with features or services that you have requested. Disabling these cookies may make certain features and services unavailable.

Functional Cookies: Used to record your choices and settings, maintain your preferences over time, and recognize you when you return to our site.

Performance/Analytical Cookies: Allow us to understand how visitors use our site by collecting information about the number of visitors, what pages they view, and how long they are viewing pages. You can decide whether or not to accept cookies through your internet browser’s settings. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies. To find out more about cookies, including how to manage and delete cookies, please visit http://www.allaboutcookies.org/.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy and update the effective date. If we make material changes to this privacy policy, we will notify you by updating the date of this privacy policy and posting it on the website, and if required by law, we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

LRVHealth Ventures, LLC, One Boston Place, 38th Floor, Boston, MA 02108 eschaft@lrvhealth.com